Heatherann Bal, DO

Family Medicine

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
511 Ratings
75 Comments

Education

  • Medical School: Midwestern University, Glendale, AZ
  • Residency: Chief Resident, Honor Health Scottsdale Osborn, Scottsdale, AZ

Special Interests

Heatherann Bal, DO is a board certified family medicine physician who joined Abrazo in July 2017. Dr. Bal cares for patients over the age of six and manages manages acute illnesses as well as chronic conditions such as diabetes and high blood pressure. She has a passion for women’s health and offers comprehensive care ranging from routine physicals to in-office procedures. Dr. Bal emphasizes the importance of shared decision making with her patients, listens carefully to their needs, and uses evidence based medicine to help her patients reach their best health. Dr. Bal is a member of the American Academy of Family Physicians (AAFP).

Services

  • Diagnosis and management acute and chronic conditions
  • Comprehensive care for age six and up
  • Women’s health, gynecologic procedures, birth control
  • Minor office procedures, skin biopsies
  • Preventive medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jan 2, 2021
this was my first visit and I received the care and attention I need
Dec 31, 2020
Dr Bal is very professional, interested in you as a person and a good listener!
Dec 28, 2020
I have happily referred several friends/family to Dr Bal
Dec 26, 2020
Doctor Heatherann Bal answered my questions and explained the referral process.
Dec 25, 2020
Dr Bal is one of the best Doctor I've ever had.
Dec 23, 2020
Dr. Bal is wonderful. I've recommended her many times to others. Her interpersonal skills are great and I have confidence in her medical skills and sound advice.
Dec 23, 2020
dr Bal and her assistant Nicole are very kind and professional! highly recommend her.
Dec 19, 2020
doctor is always efficient and concerned about me health. however, I don't agree with the prescription decision
Dec 18, 2020
Bal was fantastic!! one of the best providers I have seen and had probably ever! the communication, follow up and follow through is something that is often lacking and missed but her and her team are truly among the best! Clone them and apply to all clinics!
Dec 18, 2020
Dr. Bal is awesome! She is so knowledgeable and has a wonderful bedside manner. My Mom ( this was her visit) feels so confident & comfortable seeing Dr. Bal, she treats my Mom like she was her own parent. It makes bringing her to a Dr. appt. so easy.
Dec 17, 2020
Good experience!
Dec 16, 2020
Dr. Bal is the best doctor I have ever had. She is very professional, good at her job and very pleasant.
Dec 12, 2020
Dr Bal is a good doctor. I am very comfortable with her and just her with my care.
Dec 11, 2020
Dr. Bal is the the best Dr. I have ever had.
Dec 2, 2020
I have already recommended her to other people
Nov 27, 2020
Very positive experience
Nov 27, 2020
This is the best experience I've ever had at a doctors office. I could not be happier 🙂
Nov 18, 2020
has everything you want in a provider.
Nov 18, 2020
good experience
Nov 15, 2020
love Nicole and Dr Bal
Nov 13, 2020
Dr Bal shows sincere interest in my well being. I feel comfortable to discuss any issues regarding my health. I respect her opinions.
Nov 12, 2020
Dr. Bal is awesome. She is pleasant, listens to all health concerns, and demonstrates a true concern for her patients.
Nov 12, 2020
very good
Nov 6, 2020
Dr. Bal is the absolute best! She shows genuine interest in me and is pleasant and friendly.
Oct 29, 2020
Dr Bal took time to listen to me, to ask me questions, to answer my questions, to do a thorough and whole job of explanations, and medical care options and suggestions. She is outstanding.
Oct 28, 2020
The Dr has to keep a pace, I understand this, some discussion can go very quickly
Oct 24, 2020
Dr Bal is one of the best doctors I've had and she provides excellent care.
Oct 14, 2020
good
Oct 12, 2020
Dr Bal is friendly and puts me at ease.
Oct 11, 2020
Dr. Bal never fails to make me feel comfortable and heard at my appointments. As a obese woman with depression a lot of doctors push my concerns off on one of those two issues but Dr. Bal always sees past those things and looks at all options when treating me
Oct 11, 2020
my sisters love her so I switched over, they were right
Oct 10, 2020
Dr Bal is the best!!!
Oct 10, 2020
Dr Bal is excellent
Oct 10, 2020
My husband and I both go to Dr. Bal and we have recommended her to others. She is attentive, caring and very knowledgeable.
Oct 9, 2020
definitely would recommend her, my favorite doctor I've had so far
Oct 8, 2020
love dr. Bal
Oct 8, 2020
my only complaint is that while I was there for a routine wellness check I had some of my own concerns that I wanted to mention. she never asked me if I had anything I wanted to bring up. the visit moved so quickly I didn't ever get to bring up my concerns. It wasn't really the appointment I anticipated
Aug 30, 2020
Its obvious from the depth of questions that she cares She is efficient yet through.
Aug 29, 2020
Dr. Bal is the best doctor I have ever interacted with. She listens, is thorough and is so kind and caring!
Aug 28, 2020
she is friendly, able and I felt she remembered me
Aug 28, 2020
Very satisfied
Aug 28, 2020
Great bed side manner
Aug 26, 2020
all was wonderful! I'm so very happy I found Dr. Bal!
Aug 26, 2020
I am so happy to have found Dr. Bal. She was friendly and easy to talk to. I felt very comfortable!
Aug 26, 2020
all good experiences
Aug 23, 2020
Dr Ball is so kind and compassionate. She is by far the best doctor I have ever seen.
Aug 23, 2020
I have recommended Dr Ball to numerous people
Aug 21, 2020
Dr. Bal is an EXCELLENT Dr! The staff is very friendly & helpful & the new facility is cheery.
Aug 21, 2020
I have referred Dr. Bal many times
Aug 21, 2020
Dr Bal is great
Aug 20, 2020
already have recommended 3 people they love her too
Aug 20, 2020
Dr. Bal is amazing. I tell all my friends and family to see her if they need a doctor.
Aug 18, 2020
Could there be a nicer dr. than Dr. Bal? I don't think so. She is so thorough and kind. We are so glad to have an association with such a good dr.
Aug 18, 2020
Dr Bal listened to my questions, spoke to me respectfully, and encouraged me to improve my health through diet and exercise.
Aug 15, 2020
I'm very please with dr Bal and her staff, they are caring and attentive .
Aug 12, 2020
Dr Bal is fantastic! She is very attentive and caring to my needs. I don't feel rushed during our visits. She walks into the room and knows my history. I can tell she has reviewed my chart become she comes in so she knows me and what is going on.
Aug 3, 2020
Dr Bal is a very good Doctor.
Aug 3, 2020
Have already got two friends to work with Dr. Bal
Aug 2, 2020
I am very thankful to Dr. Bal. She was able to squeeze me into her busy schedule to accommodate my knee surgery. I had limited time to complete an EKG and bloodwork. Everything worked out beautifully and I am appreciative of Dr. Bal and her nurse Nicole!!!
Aug 1, 2020
The entire experience was very good.
Aug 1, 2020
First class all the way
Aug 1, 2020
first time in this office and I felt very comforted. they took all precautions in COVID safety, were friendly and very clear in their instructions. I felt like I choose the right doctor.
Jun 27, 2020
Dr Bal is simply wonderful. She listens, she hears me. She wants to help.
Jun 27, 2020
Dr Bal is AWESOME!!
Jun 24, 2020
very professional
Jun 24, 2020
she is very nice
Jun 24, 2020
love Dr. Bal. very nice! she is very thorough and cares!
Jun 24, 2020
so glad I found dr. Bal and the office
Jun 19, 2020
HeatherAnn Bal is a wonderful, caring DO. I would happily refer her to family and friends.
Jun 19, 2020
Appreciate that Dr. Bal had me come in for labs prior to the appointment so that results could be discussed at that time. She answered all my concerns completely. My new prescriptions were sent to my pharmacy in a timely manner. Dr. Bal is always caring and I am very happy to have found her.
Jun 19, 2020
Excellent customer service
Jun 17, 2020
on time, professional. courteous, aske questions, listened and spoke in words I understood.
Jun 14, 2020
Thank you so much Dr. Bal for the wonderful care as always. I appreciate that this teleconference was available and made so easy. I literally got off work and 10 minutes later had my appointment.
Jun 14, 2020
I am so blessed to have Dr. Bal. She is so patient and kind. I know I am in good hands.
Jun 14, 2020
great team...great people..