Heatherann Bal, DO

Family Medicine

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
368 Ratings
124 Comments

Education

  • Medical School: Midwestern University, Glendale, AZ
  • Residency: Chief Resident, Honor Health Scottsdale Osborn, Scottsdale, AZ

Special Interests

Heatherann Bal, DO is a board certified family medicine physician who joined Abrazo in July 2017. Dr. Bal cares for patients over the age of six and manages manages acute illnesses as well as chronic conditions such as diabetes and high blood pressure. She has a passion for women’s health and offers comprehensive care ranging from routine physicals to in-office procedures. Dr. Bal emphasizes the importance of shared decision making with her patients, listens carefully to their needs, and uses evidence based medicine to help her patients reach their best health. Dr. Bal is a member of the American Academy of Family Physicians (AAFP).

Services

  • Diagnosis and management acute and chronic conditions
  • Comprehensive care for age six and up
  • Women’s health, gynecologic procedures, birth control
  • Minor office procedures, skin biopsies
  • Preventive medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jun 27, 2020
Dr Bal is simply wonderful. She listens, she hears me. She wants to help.
Jun 27, 2020
Dr Bal is AWESOME!!
Jun 24, 2020
very professional
Jun 24, 2020
she is very nice
Jun 24, 2020
love Dr. Bal. very nice! she is very thorough and cares!
Jun 24, 2020
so glad I found dr. Bal and the office
Jun 19, 2020
HeatherAnn Bal is a wonderful, caring DO. I would happily refer her to family and friends.
Jun 19, 2020
Appreciate that Dr. Bal had me come in for labs prior to the appointment so that results could be discussed at that time. She answered all my concerns completely. My new prescriptions were sent to my pharmacy in a timely manner. Dr. Bal is always caring and I am very happy to have found her.
Jun 19, 2020
Excellent customer service
Jun 17, 2020
on time, professional. courteous, aske questions, listened and spoke in words I understood.
Jun 14, 2020
Thank you so much Dr. Bal for the wonderful care as always. I appreciate that this teleconference was available and made so easy. I literally got off work and 10 minutes later had my appointment.
Jun 14, 2020
I am so blessed to have Dr. Bal. She is so patient and kind. I know I am in good hands.
Jun 14, 2020
great team...great people..
Jun 12, 2020
Dr. Bal and her staff are the best!
Jun 4, 2020
All was good.
Jun 4, 2020
Dr Bal is great
Jun 4, 2020
I feel very comfortable with asking Dr. Bal about any concerns I have. She is an extremely good listener, and always includes you in the conversation about her decisions.
Jun 3, 2020
Very happy and satisfied with Dr Bal, Nicole, and everyone I have dealt with at Abrazo North Peoria
Jun 1, 2020
Very attentive and thorough!
Jun 1, 2020
Wow! I was very pleased with Dr. Bal! She was very straight forward and to the point! She was courteous, polite, and very personable! A++
Jun 1, 2020
Again, very efficient and respectful!
Jun 1, 2020
Very Satisfied!
May 20, 2020
good visit
May 20, 2020
all was very pleasant
May 20, 2020
Dr Bal is a very pleasant and concerned physician. I am very pleased.
May 16, 2020
Dr. Bal is an exceptional Doctor.
May 16, 2020
We love Dr. Bal. She is so pleasant and caring. She actually listens and does not give us short shrift when we have appointments. Did I mention that she is caring? We don't see many drs. like her anymore.
May 16, 2020
Dr. Bal is not only a DO but an awesome DO.
May 16, 2020
I would gladly and great amounts of enthusiasm highly endorse Dr. Bal's practice.
May 14, 2020
very friendly and courteous
May 14, 2020
I really like Dr. Ball. She made me fell welcomed and she took care of my prescription needs and my mammogram quickly.
May 13, 2020
Dr Heatherann Bal is so nice. She's been good at zeroing in on the medical issue I bring to her. ....very good Doctor.
May 11, 2020
great staff in doctor office and lab
May 11, 2020
Dr. Bal is very easy to speak with and very kind.
May 9, 2020
i love dr. Bal!! She is very attractive.
May 9, 2020
Very nice very professional
May 9, 2020
Dr Bal is an excellent doctor very up on all current conditions and medicines
May 8, 2020
under the trying circumstances of Covid they were careful, reassuring and professional in their procedures and care.
May 8, 2020
very personable, persuasive, professional
May 8, 2020
showed sincere concern and impressed with how thorough she was. explained everything.
May 8, 2020
i felt very comfortable with the protective measures taken
May 6, 2020
DR. Heatherann Bal. is a terrific physician. I have recommended her to many people.
May 3, 2020
helpful and friendly.
May 3, 2020
alway a good experience
May 3, 2020
efficient
May 2, 2020
I enjoyed Dr. Bal very much. She was knowledgeable, friendly and I'm happy I established care with her.
Apr 25, 2020
I have recommended your clinic.
Apr 23, 2020
I was so happy my friend recommended Dr Bal. I felt I was in good hands.
Apr 23, 2020
She's amazing!
Apr 23, 2020
She is very caring. Really took the time to listen and explain treatment.
Apr 18, 2020
Great doctor, nurse and wonderful office staff.
Apr 18, 2020
Dr. Bal has an excellent bedside manner and I have confidence in her professional skills because she communicates clearly and thoroughly explains care, options,test results etc.
Apr 17, 2020
excellent
Apr 15, 2020
Very good
Apr 15, 2020
Very Good
Apr 15, 2020
Very Good
Apr 15, 2020
Very Good
Apr 13, 2020
always a fabulous experience with Dr.Bal
Apr 8, 2020
Dr. Bal is very thorough and friendly. she shows compassion for her patients
Mar 23, 2020
always good
Mar 16, 2020
Doctor and staff are very friendly and professional they care about their patients
Mar 4, 2020
I am very pleased with Dr. Bal!
Mar 3, 2020
I'm very pleased with my experience and look forward to working with Dr. Bal on maintaining my health!
Feb 21, 2020
dr bal is the greatest
Feb 21, 2020
good
Feb 20, 2020
staff was friendly and helpful. Dr Bal took time to answer my questions.
Feb 20, 2020
Dr Bal answered my questions and took time to go over things with me.
Feb 19, 2020
staff have been great and I love Dr Bal
Feb 12, 2020
very glad to have found dr. Bal. I believe she will be a great pcp for me.
Feb 12, 2020
very good experience
Feb 6, 2020
Dr Bal was very pleasant, thorough in her explanation of my treatment, and answered my questions and concerns.
Feb 6, 2020
love dr bal
Feb 6, 2020
she is always very pleasant
Feb 1, 2020
We love Dr. Bal. She is so willing to listen, to help and recommend treatments and/or specialists to help with problems. We have seen many other doctors who do not have the compassion and caring attitude that she has.
Jan 20, 2020
Excellent
Jan 14, 2020
Staff is professional and friendly, Dr. Bal is exceptionally knowledge\able, friendly, & understanding,
Jan 14, 2020
Dr Bal is Fabulous!!
Jan 14, 2020
great bedside manner
Jan 8, 2020
VERY pleased with Dr. Bal, I felt she listened to my concerns and explained treatments and alternatives.
Jan 8, 2020
I was actually amazed at the entire visit. If there there was a delay someone actually came in to let me know.
Jan 8, 2020
I will be raving about the care I received.
Dec 23, 2019
very good
Dec 23, 2019
good
Dec 23, 2019
Dr. Bal is excellent and so is her nurse.
Dec 23, 2019
Dr. Bal is excellent.
Dec 23, 2019
Dr. Bal's Nurse is excellent.
Dec 11, 2019
front desk ladies were very nice and welcoming, Dr. Bal is now my favorite doctor. she made me feel like I was actually heard and wants to help me get better even tho I'm not the easiest case. I appreciate her being so attentive and caring to my emotions about my reason for visit.
Nov 10, 2019
Dr Ball was outstanding
Nov 8, 2019
I'm new to the practice but so far give an excellent rating. Love Dr. Bal! She has a very caring attitude and gives very good exams.
Nov 8, 2019
have already given our Dr Bal's name to others
Nov 8, 2019
great service
Nov 8, 2019
Nicole is excellent!
Nov 7, 2019
I've been with Dr Bal less than a year but so glad I found her. She is fabulous!
Nov 6, 2019
Excellent experience with Dr. Bal.
Oct 30, 2019
I learned more about my healthcare and options from Dr Bal than years with my previous provider. I'm so glad to have found her!
Oct 28, 2019
Best doctor's office I have ever had!
Oct 16, 2019
dr bal and her staff are the best I have ever had. she is a very caring person.
Oct 16, 2019
it was my first visit with Dr Bal. she was very good and listened to all my questions and provided answers to all of them. she even answered a question on a blood test that I had that I needed to better defined. I enjoyed my visit. she reminded me of my previous dr who retired as far as bedside manner goes.
Oct 16, 2019
dr Bal was great. I appreciate the time she spent with me and how she dell listened to my questions and gave me great detailed answers
Oct 16, 2019
she was very nice I had my 3 year old daughter with me and I appreciate that she took time to greet her and in gauge with her a lil.
Oct 15, 2019
I am well informed by the staff and dr.
Oct 15, 2019
I have never had a bad experience with the staff at my visits.
Oct 15, 2019
Dr. Heatherann Bal is the best doctor we have had. Our entire family is seen by her. She cares for her patients and makes sure they are well taken care of and informed on all things involving their treatment. The whole staff in the office, from the front desk to her nurses to the lab technician, are all amazing!
Oct 15, 2019
she always takes time to listen and remember me and brain storm. I have had my husband start seeing her as well as my two children will also start to
Oct 14, 2019
Warm friendly Team from start to finish. Doctor and Nurses have excellent bedside.
Oct 14, 2019
Excellent
Oct 10, 2019
it was an amazing visit
Oct 9, 2019
Excellent care including nice reception staff; love nurse/ma Nicole and of course Dr. Bal.
Sep 22, 2019
Excellent experience!
Sep 20, 2019
Personnel is very professional & friendly.
Sep 20, 2019
Dr Heatherann Bal is excellent! She listens to everything you have to say, explains her directions, and is very kind in her whole approach to her patient. I am sooooo glad I found her!
Sep 20, 2019
Nicole is friendly, listens well and communicates information thoroughly,
Sep 18, 2019
Dr. Bal is excellent.
Sep 17, 2019
The Dr was able to get me an appointment at desired location and have scheduled get me into Cardiologist in less then 48 hrs for testing. Dr. Bal listens and is responsive. I have already recommended to all family and friends
Sep 6, 2019
Best service I've ever had!!!
Sep 6, 2019
Great!!!
Sep 6, 2019
Best!!!
Sep 6, 2019
Bester Ever!!!
Sep 6, 2019
Best!!!
Aug 15, 2019
very attentive and friendly.
Aug 15, 2019
Dr Bal is awesome. I hit the jackpot when I found her. She is so attentive and caring. I know I am in excellent hands.
Aug 15, 2019
Very good habits.
Aug 13, 2019
I love Dr. Bal she is fantastic and would recommend her to anyone. She really listens to you, not just sit there on her computer and type away. she interacts with you and ask questions as well. I feel she orders what is necessary and do process of elimination and not to do test just to do test. She is very caring and talks to you not at you.
Aug 13, 2019
If you don't go to this office you are missing out on a wonderful family oriented practice.