Carmen Washington, FNP-BC

Family Medicine / Primary Care

Photo of Carmen Washington

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
113 Ratings
40 Comments

Education

  • Doctorate - Grand Canyon University
  • Master's Nursing in Nursing FNP - Grand Canyon University
  • Bachelors in Nursing - Grand Canyon University

Special Interests

Carmen Washington, EdD, FNP-BC is a board certified family nurse practitioner with 10 years of experience. She utilizes traditional techniques and standards of practice to evaluate and manage the patient care. Her philosophy of care is providing clinical knowledge to her patients on a variety of medical conditions in an effort to provide her patients with all information possible on disease processes and create an environment with a team approach to their care where the patient is the team lead. Her best day is always the day where she receives improved lab results or verbal acknowledgement from a patient that they have made the necessary changes to improve their conditions. This says to her that she had done her job to educate and improve an individual's knowledge and thereby improving their health.

She enjoys being active through regular exercise and challenging herself with new activities. She is the Director of Healthy Living at her church and enjoys educating folks on preventative care and interventional treatments. Her passion is to give back to others to assist them in achieving success.

Services

  • Diagnosis and management of acute and chronic conditions
  • Comprehensive care for all ages
  • Routine screenings and physicals
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Friendliness/courtesy of Care provider
4.5
Likelihood of recommending Care provider
4.6
Care provider efforts to include in decisions
4.7
Care provider explanations of prob/condition
4.7
Care provider concern for questions/worries
4.6
Patients' confidence in Care provider
4.6
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dec 17, 2019
The best ever!
Dec 17, 2019
I already did tell everyone all my kids go there they love *Washington.
Dec 17, 2019
Always good!
Dec 4, 2019
I love my doctor C.Washington and the staff very friendly and easy going and my doctor takes very good care of me she goes out on limbs for me even though she does not have to .
Oct 31, 2019
Dr. Washington is a great physician, she listens and makes sure she answers all your questions. I have recommend a few people that praise her for being a great physician. thank you for bringing her onboard.. st
Oct 25, 2019
Dr. Washington has simply been the Best Doctor I have ever had. She is extremely professional and cares so much for her patients. The attention that she gives you makes you think you are her only patient. Her explanation to procedures or prescriptions are excellent. Dr Washington will always make sure you understand what's going on and the advice she gives you to be healthy are so helpful. I am so happy with her excellent customer service I have told my family and co workers about her. Four of my co workers are now going with her and they absolutely agree with me. Dr Washington is an excellent doctor who loves what she does.
Oct 25, 2019
I have recommended family members and co workers to go with Dr. Washington. There are four new patients with her who I recommended and they absolutely like her.
Oct 23, 2019
Dr Washington was prompt as well as her nurse once I was seated in the exam room.
Oct 21, 2019
DR. CARMEN WASHINGTON WAS IN MY OPINION A,IS A GOOD DOCTOR,
Sep 19, 2019
the doctor is excellent I am actually changed my medical car to go see dr. Carmen Washington excellent bedside manner has lots of knowledge addressed other issues that I went in there as well she was a very good doctor very knowledgeable I haven't been able to get these issues resolved before and I have some High Hopes at least she came up with some ideas what could be my problem
Sep 19, 2019
dr. Carmen Washington was exceptional doctor her knowledge of what was going on with me her concern in there looking at my profiles there for one issue she did take a big concern and wanting to help with my other issue I have made changes to my health insurance so I can see doctor Washington I hope you hire more doctors like her very knowledgeable she should probably trained some of the other doctor as well
Sep 19, 2019
I did have a very good experience with this doctor's office wait times everything excellent being able to schedule appointment was great I hope you guys can keep up where you can have same-day appointments for emergencies at this office
Sep 19, 2019
like I said this was a very great good experience 100% overall the nurse was friendly and courteous even had a sense of humor I can't remember the nurses assistants name but it was with Doctor Washington and she's exceptional assistant
Sep 19, 2019
great team of ladies i hope you pay them well so they don't take off and find a job somewhere else great team exceptional office
Sep 19, 2019
hands down I am nowhere near concerned about my privacy they great group of girls front and back just no issues there
Aug 6, 2019
Very caring very thorough exam took all concerns I had and explained to me in a way I understood.
Aug 6, 2019
Great experience!!
Aug 6, 2019
very thourough
Aug 6, 2019
took great care, appreciate that very much.
Aug 6, 2019
Great!!
Jul 23, 2019
dr Washington took the time to explain everything so I understood it.
Jul 18, 2019
I always feel better and less stressed out after I see her
Jun 9, 2019
good
Jun 9, 2019
Good experience
May 29, 2019
everything was smooth and easy to register I got plenty of notifications and text days before my appointment to make sure I remembered and what was needed and even a call the day before. everything went smooth
May 29, 2019
I loved Carmen Washington NP!!! I would recommend anyone to her. She listens and she is very informative and gives great advice
May 29, 2019
I did not have to wait long at all I was in and out in no time. I was called in before my schedule appointment only waited at the most 10 mins for nurses assistant but it was due to an error which I had no problem with.
May 29, 2019
VERY informative and friendly
May 29, 2019
walking in the staff at front desk was very nice and helpful and made me feel comfortable. I got there early and was called back a few minutes before my scheduled appointment which was nice. the assistant was also very nice. I did not have to wait long to see my NP. She was very informative and even though it was towards the end of the day she still helped like I was her first patient. I was very comfortable with her and would recommend anyone to her. even the lab guy was very nice.
May 26, 2019
I felt the care provider did not look into my medical history or care to let me explain what I'm feeling. I feel she could have been more empathic and was questioning my medical concerns.
May 26, 2019
staff provide medical results in public even though they whispered it. I did not feel comfortable with that.
May 22, 2019
Dr Washington didn't listen to a word I said, forced medications on me that subsequently caused a stomach bleed and told me I needed to see a doctor completely unrelated to my condition. My ability to trust her had diminished.
May 20, 2019
Never see anyone wash hands
May 15, 2019
good experience
May 15, 2019
very good experience
May 10, 2019
I really liked Carmen Washington but that is all I can say I like about the place. I asked to have my birth control refilled but was asked to do a pregnancy test before they could fill it. I left a urine sample but the next day I got a phone call saying they forgot to run it. they asked me to come back in on Friday to do another one. I confirmed with the lady twice that they would be in the office until 5:30pm that day but when I got there at 5:20 after driving and hour to get there no one was there! so I had to make my now hour drive back home and no still can't get my birth control refilled and will have to waste another two hours going to this office!!!! I'm really not happy about how the staff in the front office treated me when I first got there and I'm really now feeling I'm not important as a patient as they loss or forget to take care of my needs.
May 10, 2019
she is the only thing that I like about this place but because of my other experience with this office I would not send anyone here. now if carmen Washington had another office I would send them to her there.
May 4, 2019
great
Apr 15, 2019
Dr. Washington was very, very good. My sister is a patient there at the clinic, but was very disappointed with her last visit, that she was looking for another doctor elsewhere . I talked to her and told her to give Dr. Washington a chance that she was really good. She called and scheduled an appointment with Dr. Washington the following day, she left after her visit with Dr. Washington very happy and satisfied with her. Dr. Washington takes her time with her patients and asks them is there anything else you want to discuss. That's what I like about her, she shows she cares. I enjoy my visits with Dr. Washington and her hours accommodate my after work appointments where I don't have to miss work to see her. Dr. Washington is definitely an asset to Maryvale Family Medicine.
Apr 15, 2019
Already recommended my sister and a good friend to Dr. Washington.