Heatherann Bal, DO

Family Medicine

Photo of Heatherann Bal

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
362 Ratings
129 Comments

Education

  • Medical School: Midwestern University, Glendale, AZ
  • Residency: Chief Resident, Honor Health Scottsdale Osborn, Scottsdale, AZ

Special Interests

Heatherann Bal, DO is a board certified family medicine physician who joined Abrazo in July 2017. Dr. Bal cares for patients over the age of six and manages manages acute illnesses as well as chronic conditions such as diabetes and high blood pressure. She has a passion for women’s health and offers comprehensive care ranging from routine physicals to in-office procedures. Dr. Bal emphasizes the importance of shared decision making with her patients, listens carefully to their needs, and uses evidence based medicine to help her patients reach their best health. Dr. Bal is a member of the American Academy of Family Physicians (AAFP).

Services

  • Diagnosis and management acute and chronic conditions
  • Comprehensive care for age six and up
  • Women’s health, gynecologic procedures, birth control
  • Minor office procedures, skin biopsies
  • Preventive medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Care provider concern for questions/worries
4.9
Friendliness/courtesy of Care provider
4.9
Care provider spoke using clear language
4.9
Care provider explanations of prob/condition
4.9
Care provider efforts to include in decisions
4.9
Patients' confidence in Care provider
4.9
Likelihood of recommending Care provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 23, 2020
always good
Mar 16, 2020
Doctor and staff are very friendly and professional they care about their patients
Mar 4, 2020
I am very pleased with Dr. Bal!
Mar 3, 2020
I'm very pleased with my experience and look forward to working with Dr. Bal on maintaining my health!
Feb 21, 2020
dr bal is the greatest
Feb 21, 2020
good
Feb 20, 2020
staff was friendly and helpful. Dr Bal took time to answer my questions.
Feb 20, 2020
Dr Bal answered my questions and took time to go over things with me.
Feb 19, 2020
staff have been great and I love Dr Bal
Feb 12, 2020
very glad to have found dr. Bal. I believe she will be a great pcp for me.
Feb 12, 2020
very good experience
Feb 6, 2020
Dr Bal was very pleasant, thorough in her explanation of my treatment, and answered my questions and concerns.
Feb 6, 2020
love dr bal
Feb 6, 2020
she is always very pleasant
Feb 1, 2020
We love Dr. Bal. She is so willing to listen, to help and recommend treatments and/or specialists to help with problems. We have seen many other doctors who do not have the compassion and caring attitude that she has.
Jan 20, 2020
Excellent
Jan 14, 2020
Staff is professional and friendly, Dr. Bal is exceptionally knowledge\able, friendly, & understanding,
Jan 14, 2020
Dr Bal is Fabulous!!
Jan 14, 2020
great bedside manner
Jan 8, 2020
VERY pleased with Dr. Bal, I felt she listened to my concerns and explained treatments and alternatives.
Jan 8, 2020
I was actually amazed at the entire visit. If there there was a delay someone actually came in to let me know.
Jan 8, 2020
I will be raving about the care I received.
Dec 23, 2019
very good
Dec 23, 2019
good
Dec 23, 2019
Dr. Bal is excellent and so is her nurse.
Dec 23, 2019
Dr. Bal is excellent.
Dec 23, 2019
Dr. Bal's Nurse is excellent.
Dec 11, 2019
front desk ladies were very nice and welcoming, Dr. Bal is now my favorite doctor. she made me feel like I was actually heard and wants to help me get better even tho I'm not the easiest case. I appreciate her being so attentive and caring to my emotions about my reason for visit.
Nov 10, 2019
Dr Ball was outstanding
Nov 8, 2019
I'm new to the practice but so far give an excellent rating. Love Dr. Bal! She has a very caring attitude and gives very good exams.
Nov 8, 2019
have already given our Dr Bal's name to others
Nov 8, 2019
great service
Nov 8, 2019
Nicole is excellent!
Nov 7, 2019
I've been with Dr Bal less than a year but so glad I found her. She is fabulous!
Nov 6, 2019
Excellent experience with Dr. Bal.
Oct 30, 2019
I learned more about my healthcare and options from Dr Bal than years with my previous provider. I'm so glad to have found her!
Oct 28, 2019
Best doctor's office I have ever had!
Oct 16, 2019
dr bal and her staff are the best I have ever had. she is a very caring person.
Oct 16, 2019
it was my first visit with Dr Bal. she was very good and listened to all my questions and provided answers to all of them. she even answered a question on a blood test that I had that I needed to better defined. I enjoyed my visit. she reminded me of my previous dr who retired as far as bedside manner goes.
Oct 16, 2019
dr Bal was great. I appreciate the time she spent with me and how she dell listened to my questions and gave me great detailed answers
Oct 16, 2019
she was very nice I had my 3 year old daughter with me and I appreciate that she took time to greet her and in gauge with her a lil.
Oct 15, 2019
I am well informed by the staff and dr.
Oct 15, 2019
I have never had a bad experience with the staff at my visits.
Oct 15, 2019
Dr. Heatherann Bal is the best doctor we have had. Our entire family is seen by her. She cares for her patients and makes sure they are well taken care of and informed on all things involving their treatment. The whole staff in the office, from the front desk to her nurses to the lab technician, are all amazing!
Oct 15, 2019
she always takes time to listen and remember me and brain storm. I have had my husband start seeing her as well as my two children will also start to
Oct 14, 2019
Warm friendly Team from start to finish. Doctor and Nurses have excellent bedside.
Oct 14, 2019
Excellent
Oct 10, 2019
it was an amazing visit
Oct 9, 2019
Excellent care including nice reception staff; love nurse/ma Nicole and of course Dr. Bal.
Sep 22, 2019
Excellent experience!
Sep 20, 2019
Personnel is very professional & friendly.
Sep 20, 2019
Dr Heatherann Bal is excellent! She listens to everything you have to say, explains her directions, and is very kind in her whole approach to her patient. I am sooooo glad I found her!
Sep 20, 2019
Nicole is friendly, listens well and communicates information thoroughly,
Sep 18, 2019
Dr. Bal is excellent.
Sep 17, 2019
The Dr was able to get me an appointment at desired location and have scheduled get me into Cardiologist in less then 48 hrs for testing. Dr. Bal listens and is responsive. I have already recommended to all family and friends
Sep 6, 2019
Best service I've ever had!!!
Sep 6, 2019
Great!!!
Sep 6, 2019
Best!!!
Sep 6, 2019
Bester Ever!!!
Sep 6, 2019
Best!!!
Aug 15, 2019
very attentive and friendly.
Aug 15, 2019
Dr Bal is awesome. I hit the jackpot when I found her. She is so attentive and caring. I know I am in excellent hands.
Aug 15, 2019
Very good habits.
Aug 13, 2019
I love Dr. Bal she is fantastic and would recommend her to anyone. She really listens to you, not just sit there on her computer and type away. she interacts with you and ask questions as well. I feel she orders what is necessary and do process of elimination and not to do test just to do test. She is very caring and talks to you not at you.
Aug 13, 2019
If you don't go to this office you are missing out on a wonderful family oriented practice.
Aug 10, 2019
always very caring and helpful
Aug 9, 2019
The doctor is very kind.
Aug 9, 2019
She's really concerned with my health problem.
Aug 8, 2019
Professional and friendly
Aug 8, 2019
Took time to listen to my concerns and discuss in depth pro/con and plans of action. She was wonderful
Aug 6, 2019
Dr. Bal takes the time to listen and explain any concerns. She doesn't show any judgement
Aug 6, 2019
Dr. Bal is a wonderful provider!
Aug 6, 2019
I was very pleased with Dr. Bal
Aug 2, 2019
My wife and I feel so fortunate to have found Dr Bal when we moved here 2 years ago. She remembers little concerns that I have brought up. I feel as I am being well taken care of by this delightful and caring Doctor.
Aug 2, 2019
I have recommended Dr. Bal to several friends
Jul 27, 2019
the staff is efficient and fun
Jul 27, 2019
really like Dr Bal. she seems to genuinely care for her patient. is always looking for ways to improve my care, keeps very close tabs on my meds. So glad we made the change to Dr Bal.
Jul 27, 2019
Nicole is thorough and very friendly -
Jul 26, 2019
registration having to copy all ID cards at each appointment is wasteful and unnecessary
Jul 20, 2019
staff and dr are very professional and courteous.
Jul 19, 2019
love love love this office!!!! front seat is amazing our nurse Nicole is always good to my daughter, husband and I!!!! love Dr Bal she listens, let's me ask questions and gives us great medical advice.
Jul 19, 2019
always a a fast process
Jul 19, 2019
Nurse Nicole is my favorite. she's always having conversations with my 2 year old and keeps me in the conversation as well
Jul 18, 2019
Check-in gal was very friendly & helpful w/questions on new patient forms.
Jul 17, 2019
Good!
Jul 9, 2019
very pleasant experience
Jul 4, 2019
Not only is Dr. Bal and her assistant sensitive to me, they are like that with the entire family. They see one of us and always ask how the others are doing and if we need her/them for anything else. they take care of the family, not individuals. LOVE THEM!
Jun 29, 2019
I feel confident that my needs will be addressed and rectified.
Jun 29, 2019
I totally trust and adore Dr. Bal.
Jun 26, 2019
great experience
Jun 24, 2019
All good.
Jun 24, 2019
I like Dr. Bal.
Jun 20, 2019
I was looking for a health care partner and I found one in Dr. Bal. She was responsive and ready to help.
Jun 20, 2019
Dr Bal is amazing, everything you could ever want as a doctor. this last visit she blew me away and remembered something I mentioned in one of my first visits a LONG time ago.. proving how truly attentive she is.
Jun 20, 2019
I would and have recommended Dr Bal to friends and family
Jun 19, 2019
Dr. Bal is easy to speak with because she always shows concern and cares for my well being.
Jun 15, 2019
excellent so glad I found dr bal
Jun 15, 2019
already have recommended dr bal
Jun 10, 2019
Everyone is cordial and helpful
Jun 10, 2019
Dr. Bal is wonderful. She actually listens to patients. She explains things so that they are understandable. I have recommended her to other people because I think she is exceptional.
Jun 10, 2019
Dr. Bal's assistant is wonderful. Very kind and thoughtful. Her name is Nicole and we are always happy to see her.
Jun 10, 2019
It is nice that drs can relay test results on the computer. I have no understanding whatsoever what the numbers and symbols mean, so they are lost on me. I don't know how necessary it is for me to receive them.
Jun 9, 2019
always friendly
Jun 7, 2019
very friendly and helpful
Jun 7, 2019
she listens and is genuine awesome doctor.
Jun 7, 2019
The woman I dealt with at the registration area was not very friendly and very "short" with me. This is not the first time I have been treated like this with her. If I was a first time patient, I would be very turned off by this initial person.
Jun 7, 2019
Dr. Bal is the first doctor in a very long time who is willing to take the time to talk to me and my family. We never feel rushed and she offers her insight, provides options, and we feel she truly cares about her patients. I have already recommended her to 2 of my friends. She is an outstanding doctor.
Jun 7, 2019
Nicole is amazing. She is extremely kind and personable. She is knowledgeable and always listens to concerns.
Jun 6, 2019
excellent
Jun 6, 2019
excellent
Jun 6, 2019
excellent
Jun 6, 2019
excellent
Jun 6, 2019
excellent
Jun 6, 2019
excellent
Jun 5, 2019
had to wait for the lab person over 15 minutes
Jun 4, 2019
We were very impressed by the staff as well as the service we received. When we met with Dr Bal, we felt very comfortable.
Jun 4, 2019
I was very impressed with Dr Bal, very nice lady. She did give me an impression that she would be willing to listen to me about any concerns I might have in the future. I was highly impressed to see that the doctor was understanding on how I have to pay for services upfront due to my deductible being extremely high.
Jun 4, 2019
Very good service
Jun 4, 2019
NA was very nice
Jun 3, 2019
Dr Bal's schedule was very busy for the next 2 wks. So I asked if they had a call list - she said "yes" & put me on it . I was called a short time later because they had a cancellation. Yeah! Thank you for your consideration.
Jun 3, 2019
Dr Bal is the kindest and most professional Doctor I've encounter in my 81 yrs!!
Jun 3, 2019
Nicole is always helpful, friendly and professional.
Jun 2, 2019
First time seeing Dr Bal. Liked her very much and i suggested my daughter go to her too.
Jun 2, 2019
my daughter has an appointment with Dr Bal July
Jun 1, 2019
Dr. Bal has a way about her that immediately makes you feel very welcome. Throughout the exam she listens, she makes suggestions on your care, and she always leaves you feeling that you might just be her "only patient"!
Jun 1, 2019
Nicole and Dr. Bal make a very good team. I always feel comfortable with both of them.
May 31, 2019
Welcoming and professional staff. Assistant to Dr. Bal (Nicole) was very welcoming, pleasant to deal with and very professional
May 31, 2019
Dr. Bal actually spent time with me and answered all of my questions. She listened and provided suggestions and next course of action
May 31, 2019
Nicole is very knowledgeable and a pleasure to deal with