Carmen Washington, FNP-BC

Family Medicine / Primary Care

Photo of Carmen Washington

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
64 Ratings
48 Comments

Education

  • Doctorate - Grand Canyon University
  • Master's Nursing in Nursing FNP - Grand Canyon University
  • Bachelors in Nursing - Grand Canyon University

Special Interests

Carmen Washington, EdD, FNP-BC is a board certified family nurse practitioner with 10 years of experience. She utilizes traditional techniques and standards of practice to evaluate and manage the patient care. Her philosophy of care is providing clinical knowledge to her patients on a variety of medical conditions in an effort to provide her patients with all information possible on disease processes and create an environment with a team approach to their care where the patient is the team lead. Her best day is always the day where she receives improved lab results or verbal acknowledgement from a patient that they have made the necessary changes to improve their conditions. This says to her that she had done her job to educate and improve an individual's knowledge and thereby improving their health.

She enjoys being active through regular exercise and challenging herself with new activities. She is the Director of Healthy Living at her church and enjoys educating folks on preventative care and interventional treatments. Her passion is to give back to others to assist them in achieving success.

Services

  • Diagnosis and management of acute and chronic conditions
  • Comprehensive care for all ages
  • Routine screenings and physicals
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Friendliness/courtesy of Care provider
4.4
Likelihood of recommending Care provider
4.6
Care provider efforts to include in decisions
4.6
Care provider explanations of prob/condition
4.6
Care provider concern for questions/worries
4.6
Patients' confidence in Care provider
4.6
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 23, 2019
dr Washington took the time to explain everything so I understood it.
Jul 18, 2019
I always feel better and less stressed out after I see her
Jun 9, 2019
Good experience
Jun 9, 2019
good
May 29, 2019
everything was smooth and easy to register I got plenty of notifications and text days before my appointment to make sure I remembered and what was needed and even a call the day before. everything went smooth
May 29, 2019
I loved Carmen Washington NP!!! I would recommend anyone to her. She listens and she is very informative and gives great advice
May 29, 2019
I did not have to wait long at all I was in and out in no time. I was called in before my schedule appointment only waited at the most 10 mins for nurses assistant but it was due to an error which I had no problem with.
May 29, 2019
VERY informative and friendly
May 29, 2019
walking in the staff at front desk was very nice and helpful and made me feel comfortable. I got there early and was called back a few minutes before my scheduled appointment which was nice. the assistant was also very nice. I did not have to wait long to see my NP. She was very informative and even though it was towards the end of the day she still helped like I was her first patient. I was very comfortable with her and would recommend anyone to her. even the lab guy was very nice.
May 26, 2019
I felt the care provider did not look into my medical history or care to let me explain what I'm feeling. I feel she could have been more empathic and was questioning my medical concerns.
May 26, 2019
staff provide medical results in public even though they whispered it. I did not feel comfortable with that.
May 22, 2019
Dr Washington didn't listen to a word I said, forced medications on me that subsequently caused a stomach bleed and told me I needed to see a doctor completely unrelated to my condition. My ability to trust her had diminished.
May 20, 2019
Never see anyone wash hands
May 15, 2019
good experience
May 15, 2019
very good experience
May 10, 2019
I really liked Carmen Washington but that is all I can say I like about the place. I asked to have my birth control refilled but was asked to do a pregnancy test before they could fill it. I left a urine sample but the next day I got a phone call saying they forgot to run it. they asked me to come back in on Friday to do another one. I confirmed with the lady twice that they would be in the office until 5:30pm that day but when I got there at 5:20 after driving and hour to get there no one was there! so I had to make my now hour drive back home and no still can't get my birth control refilled and will have to waste another two hours going to this office!!!! I'm really not happy about how the staff in the front office treated me when I first got there and I'm really now feeling I'm not important as a patient as they loss or forget to take care of my needs.
May 10, 2019
she is the only thing that I like about this place but because of my other experience with this office I would not send anyone here. now if carmen Washington had another office I would send them to her there.
May 4, 2019
great
Apr 15, 2019
Dr. Washington was very, very good. My sister is a patient there at the clinic, but was very disappointed with her last visit, that she was looking for another doctor elsewhere . I talked to her and told her to give Dr. Washington a chance that she was really good. She called and scheduled an appointment with Dr. Washington the following day, she left after her visit with Dr. Washington very happy and satisfied with her. Dr. Washington takes her time with her patients and asks them is there anything else you want to discuss. That's what I like about her, she shows she cares. I enjoy my visits with Dr. Washington and her hours accommodate my after work appointments where I don't have to miss work to see her. Dr. Washington is definitely an asset to Maryvale Family Medicine.
Apr 15, 2019
Already recommended my sister and a good friend to Dr. Washington.
Apr 7, 2019
my experience was really every one was helpful and really nice Carmen Washington was really nice and professional
Mar 25, 2019
I love this office
Mar 25, 2019
like really liked Dr. Washington very Straight to the point and I love that. And she awesome make sure that you understood everything she was saying to you very down-to-earth
Mar 25, 2019
They were behind but things do happen that are out of there hands people come in late
Mar 25, 2019
Yes I have told my family to try them out
Mar 15, 2019
I'm a old patient of Carmen
Mar 12, 2019
very good experienc.
Mar 12, 2019
carmen was the bomb.(excellent)
Mar 12, 2019
everything went smooth as silk.
Mar 12, 2019
very thorough.
Mar 12, 2019
On one of my appointments I arrived late 10 minutes and even like that they attended to me and also one time I called for an appointment and they told me if I could go in that moment and they attended to me.
Mar 12, 2019
My doctor has attended to me 2 times because my *Dr. Ramon Alba retired, but *Carmen Washington is very good. Dr. listens to you and talks to you.
Mar 12, 2019
Every time I have an appointment I wait from 10 to 15 minutes before they call me. It is a very good wait time.
Mar 12, 2019
The nurses that I have had have been very professional and kind.
Mar 4, 2019
The lady's at the front have no customer service what's so ever. they don't smile they act like your interrupting them. They don't seem to like working there.
Mar 4, 2019
They told me I had to wait to see if I had a bad reaction to a shot they gave me, and that they be back to check on me, the MA never came back so I checked myself out after waiting for 15min
Mar 4, 2019
Didnt seem to care about my concerns
Feb 12, 2019
Front Desk need to be more on top of the clients. They take to long to get file to the back.
Feb 12, 2019
the experience was excellent great staff
Feb 12, 2019
no comments
Feb 9, 2019
I was told to be there 305. And they called my name 343
Feb 6, 2019
There Great!
Jan 30, 2019
no comments
Jan 30, 2019
Seemed like she was in a hurry. Didn't let me explain all my concerns and didn't properly answer my questions.
Jan 30, 2019
Wait times are not pleasing especially when you are either in pain or in a hurry for something else.
Jan 30, 2019
no comment
Jan 30, 2019
No Comments
Jan 30, 2019
No comments